Legal Document

hi977 Terms & Conditions – Please Read Before You Play

These Terms & Conditions form a binding agreement between you and hi977. By registering an account or using any part of the hi977 platform, you confirm that you have read, understood, and agreed to all terms set out below.

Last updated: January 2026. These terms apply to all registered players on hi977.pro.

Introduction and Acceptance

These Terms & Conditions ("Terms") govern the use of the hi977 platform, including all games, betting markets, promotions, payment services, and customer support made available through hi977.pro. The Terms apply to all users who access or use the platform from Bangladesh or any other jurisdiction where access is not restricted by applicable local law.

By creating an account on hi977, you enter into a legal agreement with hi977. If you do not agree with any part of these Terms, you must not create an account or use the platform. hi977 reserves the right to amend these Terms at any time. Continued use of the platform following any amendment constitutes acceptance of the updated Terms.

Important Notice for Bangladesh Players
hi977 is an online gaming platform operated for entertainment purposes. Players are responsible for understanding and complying with the laws applicable to online gambling in their own jurisdiction. hi977 does not provide legal advice. You should seek independent legal guidance if you are uncertain about the legality of online gambling in your area. These Terms are written in English; in the event of any inconsistency between English and Bengali versions, the English version prevails.

Key Terms at a Glance

The following summary highlights the most important rules. This summary does not replace the full terms set out in each section below — please read the complete Terms before using the platform.

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21+ Only

You must be 21 years or older to register and play. hi977 enforces age verification and will suspend accounts that violate this rule.

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One Account Per Player

Each player may hold only one registered account. Duplicate accounts are prohibited and may result in suspension and forfeiture of funds.

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Deposits & Withdrawals

All transactions are in BDT. Minimum deposit is ৳100. Withdrawals go to the registered wallet number only. No fees charged by hi977.

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Bonus T&C Apply

All bonuses carry wagering requirements and validity periods. Bonus funds cannot be withdrawn before wagering requirements are met.

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Account Security

You are responsible for keeping your login credentials secure. hi977 is not liable for losses resulting from unauthorised access due to your failure to protect your password.

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Governing Law

These Terms are governed by applicable international online gaming regulations. Disputes are handled through hi977's internal dispute resolution process in the first instance.

1. Eligibility

Access to hi977 and participation in any game, betting market, or promotion offered through hi977.pro is subject to the following eligibility conditions. By registering, you confirm that all of the following apply to you.

  • You are at least 21 years of age. This age requirement applies regardless of the laws of your country of residence and is non-negotiable. hi977 reserves the right to request proof of age at any time and to suspend accounts pending verification.
  • You are registering and playing as an individual acting on your own behalf, not as an agent or representative of any third party. Corporate accounts are not permitted on hi977.
  • You have not previously been excluded from hi977 or had a hi977 account suspended or permanently closed due to a breach of these Terms or any hi977 policy. Attempting to re-register after a permanent ban is a breach of these Terms.
  • You are using your own funds to play. Gambling with funds belonging to a third party or funds obtained through fraudulent means is strictly prohibited and will result in immediate account closure and reporting to relevant authorities where required.

2. Account Registration and Security

Each player may hold exactly one registered account on hi977. All information provided during registration must be accurate, complete, and current. hi977 may request supporting documentation to verify the accuracy of registration information at any time.

Account Credentials
Your account is accessed using the mobile number and password you registered with. You are solely responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. You must notify hi977 immediately if you become aware of any unauthorised use of your account. hi977 will never ask you for your password by phone, chat, or email — do not share it with anyone.
Duplicate Accounts
Operating more than one account on hi977 — whether using the same or different registration details — is prohibited. If duplicate accounts are identified, hi977 reserves the right to close all associated accounts, forfeit any balances held within them, and void any pending bets or bonus claims. Intentional creation of duplicate accounts to exploit promotions is treated as fraud.
KYC Verification
hi977 may require identity verification (KYC) before processing withdrawals above a specified threshold, or at any time where hi977 has reasonable grounds to verify a player's identity. Failure to provide requested documentation within a reasonable timeframe may result in account suspension until verification is complete. KYC documents are handled in accordance with hi977's Privacy Policy.

3. Deposits, Withdrawals, and Payments

All financial transactions on hi977 are conducted in Bangladeshi Taka (BDT). hi977 supports the following payment methods for players in Bangladesh: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank mobile banking, City Bank, and BRAC Bank. Payment method availability may vary by transaction type. hi977 does not support cryptocurrency transactions.

Deposit Terms
The minimum deposit amount on hi977 is ৳100. There is no maximum deposit limit imposed by hi977, though individual payment providers may apply their own transaction limits. Deposits are credited to your hi977 account balance as soon as the payment provider confirms the transaction. hi977 does not charge any fee on deposits. All deposit funds must originate from a payment method registered in your own name.
Withdrawal Terms
Withdrawal requests are processed to the same payment method used for the original deposit, or to the mobile wallet number registered on your hi977 account. hi977 does not process withdrawals to third-party accounts. The minimum withdrawal amount is ৳500. Withdrawals requested during Bangladesh Standard Time (BST, UTC+6) business hours are typically processed within minutes. hi977 reserves the right to request documentation before processing any withdrawal.
Transaction Errors
If you believe a deposit or withdrawal has been processed incorrectly, you must contact hi977 support within 72 hours of the transaction date. hi977 will investigate the reported discrepancy and respond within a reasonable timeframe. Claims submitted after 72 hours may not be actionable. hi977 is not responsible for delays caused by the payment provider's own systems.

hi977 does not hold player funds in a segregated account. Player balances shown in the hi977 account represent a credit redeemable against the platform's gaming services and are not equivalent to a bank deposit. Players should only deposit amounts they are prepared to use for gaming purposes.

4. Bonuses and Promotions

hi977 offers various bonuses and promotional offers to eligible players. All bonuses are subject to the specific terms attached to each offer, which are published at the time the offer is made. In the event of any conflict between a promotion-specific term and these general Terms, the promotion-specific term prevails for that specific offer only.

Wagering Requirements
All bonus funds awarded by hi977 are subject to wagering requirements (also referred to as rollover requirements). The specific wagering requirement applicable to each bonus is stated in the bonus terms at the time of the offer. Bonus funds and any winnings generated from bonus funds cannot be withdrawn until the applicable wagering requirement has been met in full. Wagering requirements must be completed within the validity period stated for the bonus; unused or unmet bonus funds expire at the end of the validity period.
Bonus Abuse
Bonus abuse — including but not limited to opening multiple accounts to claim the same promotion, using coordinated betting strategies designed to exploit bonus terms, or providing false registration information to qualify for a promotion — is prohibited and constitutes a breach of these Terms. hi977 reserves the right to void bonuses, reverse associated winnings, and close accounts found to have engaged in bonus abuse.
Free Spins and Special Offers
Free spins awarded as part of a welcome bonus, promotional offer, or loyalty reward are subject to the wagering requirements of the associated bonus. Free spin winnings are credited as bonus funds and follow the same wagering and withdrawal rules as other bonus funds. The value of each free spin is set by hi977 and stated in the offer terms. Free spins not used within the stated validity period are forfeited.

5. Fair Use and Prohibited Conduct

hi977 is committed to providing a fair and secure environment for all players. The following conduct is strictly prohibited on the platform. Players found to have engaged in any of the following may have their accounts suspended, balances forfeited, and may be reported to relevant authorities.

  • Using automated software, bots, scripts, or any form of artificial intelligence to place bets, navigate the platform, or interact with live casino games in a way that is not consistent with normal human play.
  • Colluding with other players to fix game outcomes, manipulate betting markets, or gain an unfair advantage over the platform or other players. This includes match-fixing in sports betting markets.
  • Depositing or wagering funds that originate from criminal activity, money laundering, or any other illegal source. hi977 complies with applicable anti-money laundering obligations and will report suspected illegal activity to the relevant authorities.
  • Exploiting technical errors, software bugs, or connectivity issues to gain credits, free bets, or any other advantage not intended by hi977. Any winnings obtained through exploitation of an error are void and will be reversed.
  • Providing false identity information during registration or KYC verification, including using another person's identity, a fictitious identity, or altered documents. Identity fraud will result in immediate permanent account closure and forfeiture of all funds.

hi977 monitors platform activity continuously. Accounts flagged for suspected prohibited conduct are subject to temporary restriction pending investigation. hi977 will communicate with the affected player through the registered mobile number or email during any investigation. Players are entitled to provide a response to any allegation before a final decision is made, except where immediate suspension is required to prevent ongoing harm.

6. Game Rules and Dispute Resolution

Each game available on hi977 is governed by its own set of rules, which are accessible within the game interface. Players are responsible for reading and understanding game rules before placing bets. hi977 uses certified random number generation (RNG) technology for all applicable games, and live casino games are streamed from licensed studios operated by third-party providers including Evolution Gaming and Ezugi.

Bet Settlement
All bets are settled in accordance with the rules published for the relevant game or market at the time the bet is placed. In sports betting, results are determined based on official results published by the relevant sporting body. hi977 reserves the right to void bets where an obvious pricing or odds error has occurred. Settled bets will not be reopened except where hi977 identifies a material error in the original settlement.
Dispute Process
If you believe a bet has been incorrectly settled or a game result is in error, you must submit a dispute to hi977 support within 48 hours of the disputed settlement. Disputes must be submitted in writing via the support contact email. hi977 will acknowledge receipt within 24 hours and provide a final response within 7 business days. During the investigation period, the disputed amount may be temporarily withheld from your available balance. hi977's decision on all disputes is final subject to the process described above.

7. Account Suspension and Closure

hi977 may suspend or permanently close a player account under the circumstances described below. Where an account is suspended, hi977 will notify the player using the registered contact details. Where an account is permanently closed due to a breach of these Terms, any remaining balance may be forfeited depending on the nature of the breach.

Grounds for Suspension
hi977 may temporarily suspend an account where: (a) identity verification or KYC documentation has been requested and not yet received; (b) unusual account activity has been detected that requires investigation; (c) a payment dispute or chargeback has been initiated; (d) the account holder has requested a self-exclusion or cooling-off period under hi977's responsible gaming tools; or (e) hi977 has received a court order or regulatory instruction affecting the account.
Voluntary Account Closure
You may request to close your hi977 account at any time by contacting hi977 support. Before closure, any remaining balance will be paid out to your registered payment method, subject to pending wagering requirements being settled and any outstanding KYC obligations being fulfilled. Accounts closed voluntarily may be reopened upon request, subject to hi977's responsible gaming policy and any cooling-off period that may apply.

8. Responsible Gaming

hi977 is committed to promoting responsible gaming and providing tools to help players manage their gambling activity. hi977 enforces a strict minimum age of 21 years. Players who feel their gambling is becoming problematic are encouraged to use hi977's self-exclusion tools, deposit limits, or session time reminders, or to contact hi977 support for guidance. Full details of the responsible gaming tools available on hi977 are set out on the Responsible Gaming page.

21+ Age Policy — Strictly Enforced
Players under the age of 21 are strictly prohibited from registering or playing on hi977. hi977 uses age verification measures during registration and may require documentary proof of age before processing withdrawals or activating bonuses. If hi977 determines at any point that an account is held by a person under 21, the account will be closed immediately, all winnings will be voided, and any deposited funds will be returned to the payment source after deducting the cost of any games played.

9. Limitation of Liability

To the maximum extent permitted by applicable law, hi977 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of winnings, loss of data, service interruptions, or technical failures. hi977's total liability to you in connection with any single claim shall not exceed the amount deposited by you in the 30-day period immediately preceding the event giving rise to the claim.

hi977 makes reasonable efforts to ensure the platform is available without interruption. However, hi977 does not guarantee uninterrupted access and accepts no liability for losses arising from platform downtime, scheduled maintenance, or circumstances beyond hi977's reasonable control including internet outages, payment provider failures, or force majeure events. hi977 will provide advance notice of scheduled maintenance where practicable.

10. Changes to These Terms

hi977 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, hi977 will notify registered players via the mobile number or email address on file, or by displaying a prominent notice on the platform. The revised Terms will state the effective date of the changes. Your continued use of the platform after the effective date of any revision constitutes your acceptance of the updated Terms.

If you do not agree with any revised Terms, you must stop using the platform and may request account closure in accordance with Section 7 of these Terms. hi977 recommends that all players review these Terms periodically to remain informed of any updates. The current version of these Terms is always accessible at hi977.pro/terms-conditions.

Have Questions About These Terms?

Our FAQ page covers the most common questions about accounts, deposits, withdrawals, and bonuses. For responsible gaming support, visit our dedicated Responsible Gaming page.

Visit FAQ Responsible Gaming